Activate or login to your CoupleWise account and click ACCESS next to the Tele-Therapy icon.
If this is your first time opening the app, first you will have to register your account, then download the app.
To schedule a session, open the Tele-Therapy app and tap the Talk To A Counselor icon. If this is your first time requesting a visit, one of our Patient Experience Agents will call you to help select the perfect therapist for your needs and help you schedule your first appointment. All future appointments are booked through your therapist.
Our licensed team can help with most behavioral health concerns, including anxiety, depression, grief, family issues, PTSD, and more.
Tele-Therapy appointments are available weekdays from 7AM to 9PM local time. On average, appointments are confirmed within 24-72 hours.
If you’d like to visit with a therapist, the initial visit is $0 per session and ongoing visits are $0 per session. Visits with licensed clinical social workers, counselors, or therapists are $0 per session.
The program is available to adults and teens 13 years old and up.
Our therapists do not prescribe medication.
Disclaimers: Behavioral Health visits are not available 24/7/365, all visits must be scheduled in advance. Behavioral Health visits are not available to minors under the age of 13. All Behavioral Health specialists may not be available in all states.
*Although our network of licensed professionals is over 30,000 strong, all appointments depend on availability in your state. For new subscriptions purchased by the 13th of the month, Tele-Therapy services will start on the 15th of the month; new subscriptions purchased between the 14th to the 25th of the month are activated on the 1st of the following month.