Accessing your tele-therapy account

We’re so excited to be able to say this: Starting now, every CoupleWise retail subscription comes with access to a licensed therapist.

It’s still CoupleWise and our 24/7 guided relationship care, but now you also get a committed therapist who’s there for you to help deliver targeted, issue-based care.*


That’s a lot of care.


Therapists tell us all the time that we make great homework. Which makes sense, because we designed CoupleWise so you can use it along with your therapist! Identify issues faster, get live advice on the needs you should work on, get help sticking to your agreements or finishing your exercises…


Now you can grow your relationship twice as fast. Which is wayyyy better than the alternative (we think so, anyway).

We can help if you’re…

Struggling in your relationships

Fighting more often than usual

Thinking about separation or divorce

Dealing with new problems brought on by COVID-19

Tele-Therapy is therapy for all.

»  Establish an ongoing relationship with a licensed therapist through video or phone sessions.


»  Use CoupleWise with your therapist to work through relationship and marriage issues, family and child development issues, and more.


»  $0 first-time visit fee with a therapist and $0 for all follow up visits with the selected therapist.


»  Includes access for your entire family (and children 13-26 years old).


»  All for less than half the cost of 1 counseling session!

It's also really easy to use.

Get matched with the right therapist.

Schedule an appointment seven days a week.

Have a session by phone or video from wherever you are.

How it works.

Support your healthiest life.


How does Tele-Therapy work?

Activate or login to your CoupleWise account and click the Tele-Therapy icon.

If this is your first time opening the app, first you will have to register your account, then download the app.

To schedule a session, open the Tele-Therapy app and tap the Talk To A Counselor icon. If this is your first time requesting a visit, one of our Patient Experience Agents will call you to help select the perfect therapist for your needs and help you schedule your first appointment. All future appointments are booked through your therapist.

How does online therapy help?

Our licensed team can help with most behavioral health concerns, including anxiety, depression, grief, family issues, PTSD, and more.

When can I see my therapist?

Tele-Therapy appointments are available weekdays from 7AM to 9PM local time. On average, appointments are confirmed within 24-72 hours.

How much does a therapy visit cost?

If you’d like to visit with a therapist, the initial visit is $0 per session and ongoing visits are $0 per session. Visits with licensed clinical social workers, counselors, or therapists are $0 per session.

Who is eligible to use the Tele-Therapy service?

The program is available to adults and teens 13 years old and up.

Can my therapist prescribe me medication?

Our therapists do not prescribe medication.



Disclaimers: Behavioral Health visits are not available 24/7/365, all visits must be scheduled in advance. Behavioral Health visits are not available to minors under the age of 13. All Behavioral Health specialists may not be available in all states.

*Although our network of licensed professionals is over 30,000 strong, all appointments depend on availability in your state. For new subscriptions purchased by the 13th of the month, Tele-Therapy services will start on the 15th of the month; new subscriptions purchased between the 14th to the 25th of the month are activated on the 1st of the following month.